If your cleaner is sick you can make a new appointment. In the case of a long-term absence you can mail us This email address is being protected from spambots. You need JavaScript enabled to view it. or call us 085-2019689, but contact us at least 24 hours in advance. You only pay the actual hours worked by the cleaner.

For a temporary replacement a higher hourly rate applies than the standard rate of € 13-, with a maximum of 6 weeks.