These terms and conditions apply to all services off Huiscleaning.
Huiscleaning acts as a mediator between cleaners and clients. Huiscleaning connects cleaners to clients. The cleaner works directly for the client via the regulation ‘dienstverlening aan huis’. Huiscleaning only has a mediating role.
Your personal data should always be up-to-date. Huiscleaning only uses your personal data for the purpose they are meant for. This is done in a manner that is in line with the guidelines of the Dutch Personal Data Protection Act.
Please contact Huiscleaning or edit your details in the login system if there is a change in your personal data.
You can only apply for available addresses if you meet all of the client’s requirements and when your personal data are up-to-date. If you apply for a specific address you must be willing to work there. If you are proposed to a client and you do not meet the client’s specified requirements, Huiscleaning will be entitled to charge you with a €10,- fine.
A staff member of Huiscleaning will always call or email you if you are picked for a specific address. You will receive a confirmation mail upon being connected to this client. The client will contact you for an interview. Huiscleaning cannot guarantee the client will get in touch with you. If you are proposed to a client and you do not meet the client’s specified requirements or appointments are not attended, Huiscleaning will be entitled to charge you with a €10,- fine.
Should the introductory meeting with the client be successful, and the client wishes to employ you, it is important to notify Huiscleaning. You can do so by changing the status in the login system, or by contacting Huiscleaning.
Within one year after termination of the agreement with your client via the mediation of Huiscleaning it is prohibited to offer your services to this client, whether in private sphere or through another office. This will be penalized with a fine of € 100,- a day.
Every month you are required to fill in your hours worked using the login system. Clients will then receive a monthly invoice.
The standard hourly wage is €11,50. This includes holiday pay, statutory holiday entitlement and short absence.
Huiscleaning sends out the monthly invoice in name of, on behalf of, and by order of the cleaner. For payment, a third party account is utilised: payment provider Online Betaalplatform. Online Betaalplatform ensures a direct payment of the cleaner’s wages. If the client's payment is delayed, Huiscleaning will keep in touch with the client to ensure the payment.
Transaction costs (€ 0.30) will be charged per invoice per transfer. In order to be paid, it is necessary to verify your bank account. This way it is certain that you are the owner of that account. This verification is legally required for recipients of funds through online payment methods. This is also to prevent fraud. The onetime verification fee of your bank account is €5,-. You only have to pay this onetime fee when you start working via Huiscleaning.
Huiscleaning cannot be held responsible for the acts or omissions of clients, damage to property, work methods and suchlike.
Huiscleaning is qualified to apply changes to the Terms and Condition and website. Adjustments will be posted on the website on a timely manner.
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